World-Class IT Is What We Do
We know that businesses everywhere expect technology to add value, but struggle to make it work for them on their terms – simple, reliable, agile, and affordable.
Providing World-Class IT Products and Services to Small & Mid-size Companies in Northeastern Oklahoma.
Who is Nomerel?
The History of Nomerel
Nomerel is the brainchild of our Founder and CEO, Mark Rush. Mark started Nomerel in 2008 as an enterprise IT solutions company focused on large businesses.
What began as a break-fix company has evolved into a managed service provider (MSP) focusing on the largely underserved small and mid-sized business sector.
The ever-changing face of the IT industry has meant that Nomerel has had to continuously grow and change with it. Navigating away from the outdated business model over the last several years, has resulted in making hard decisions about how to best serve our customers.
Some of Nomerel’s team members have been able to rise and evolve with the company. But as business owners know, that’s not always the case. Changing the focus meant seeking out fresh eyes and new skillsets that were not previously required. This current and rapidly changing IT world has meant bringing in team members who see IT processes very differently. These new rockstars of the IT world are emerging from the reality that IT MUST become central for many businesses to survive.
Mark Rush,
Founder & CEO
What is the Future of Nomerel?
Proactive vs Reactive
The future of Nomerel is to provide proactive support in addition to reactional support. As we become more proactive in our approach we are finding that the reactional methods of our previous business model are beginning to fade. We will always need to do break-fix work, but in 2023, Nomerel is focusing more of its attention on vCIO services.
vCIO (Virtual Chief Information Officer)
vCIO is the 24|7|365 proactive management of your company’s IT environment. Nomerel’s vCIO will provide consultation for your technology strategy as a third party, as opposed to an in-house CIO. When you subscribe to MSP services, Nomerel oversees your entire IT infrastructure and provides important information such as advanced warning of a warranty expiration and creates options on appropriate solutions (purchase more warranty vs replace old equipment). Knowing in advance what IT expenses are coming allows your company time to budget appropriately to maintain the integrity of your IT infrastructure.
Who Are These Amazing People?
Team Nomerel
As with any company worth its weight, WE ARE OUR PEOPLE! We strive to bring in the brightest minds and talents our community has to offer. Character and integrity are very important to us. We look for the right skillsets but also for team members who share our desire to raise the bar in our industry. People who refuse to settle for the status quo.
They were quiet before, but when Mark asked them what they wanted to see from our industry, they boldly staked their claim and stepped up to voice their innovative ideas.
Leadership Team
Michael McClister
Director of Technical Operations
We are proud to say that Michael is a Veteran of the United States Army. He recently shared that his family has served in every major conflict since George Washington, except for one. Setting the bar high appears to be in Michael’s DNA. His main talent is working with vendors and service providers to overhaul an IT Infrastructure, LAN, and WAN by leveraging new technologies to increase uptime, productivity, and maximize ROI while reducing costs. He is the respected leader of our IT team and their implementation of your IT requests.
“Depending on their background and understanding of how IT works, our customers tend to focus more on a portion of their IT environment (ie: computer health vs network health vs cybersecurity and so on). We care about ALL of it and we are looking at how ALL of it works together. Though it is not our preference, we can provide “band-aids” for one reason only. To keep your business going until you have time for us to do what you hired us to do. To SOLVE the problem.” – Michael
Taylor Pitts
Support Desk Lead
Taylor is a graduate of Oklahoma State University Institute of Technology where she was a member of the National Honor Society, National Society of Collegiate Scholars as well as a Distinguished Scholar of the Society of Collegiate Leadership & Achievement. Her contribution to the Support Desk has been transformative due to her highly organized skillset and natural ability to lead, teach, and communicate effectively with her team.
“Under our former program, everything flowed through our Engineers which we found really slowed our response time. Now, by focusing on our strengths and weaknesses, we are empowered to diagnose an issue and act on it right away. The result has been a much-improved turn-around time and much happier customers and technicians.” – Taylor